Are you driven by a passion for creating exceptional guest experiences? Do you thrive in dynamic, fast-paced environments where you can lead and inspire a team to deliver nothing less than 5-star, white glove service? If so, we have an opportunity that’s tailor-made for you!
Imagine leading a team that provides unparalleled hospitality services to a prestigious global financial services firm. As a leader in this role, you will be at the forefront of crafting extraordinary moments for clients and guests, setting the standard for excellence in every interaction. With 75 employees across 10 locations throughout the country, the possibilities are limitless.
Responsibilities: Elevate Team Performance: Channel your leadership expertise to train, motivate, and supervise a team of dedicated professionals. Your guidance will empower them to excel and consistently exceed expectations.
Masterful Event Coordination: From seamless meeting setups to flawless event breakdowns, you will orchestrate every detail, ensuring that every gathering, big or small, is a resounding success.
Office Management Extraordinaire: Your attention to detail will shine as you manage all aspects of the office environment. From warmly welcoming guests to maintaining supplies and streamlining operations, you’ll be the go-to person who keeps everything running smoothly.
Forge Lasting Client Partnerships: Collaborate closely with clients, fostering relationships built on trust and excellence. Your ability to understand their needs and exceed their expectations will set the stage for long-lasting partnerships.
Innovative Best Practices: Embrace your role as a trendsetter. Continuously evaluate, design, and introduce new service, staffing, and technological enhancements that set new industry benchmarks.
Goal-Oriented Collaboration: Work alongside cross-functional teams to establish both short and long-term goals that align with client expectations. Your strategic insights will drive the achievement of remarkable outcomes.
Qualifications: Proven Leadership: With a minimum of 5+ years of experience in a similar capacity, you’re ready to take the lead and inspire a team.
Client Centric: You understand that exceptional service starts with a client-first mentality. Your ability to anticipate and exceed their needs sets you apart.
Lead by Example: Your self-confidence, energy, and enthusiasm are contagious, motivating your team to deliver their very best.
Solution-Oriented Mindset: You’re not afraid to roll up your sleeves and dive into challenges. Your resilience shines even under pressure.
Effective Communicator: Your exceptional written and verbal communication skills ensure that your messages are clear, engaging, and impactful.
Thriving in Fast-Paced Environments: Rapid changes energize you. Your ability to stay composed while multitasking ensures success even in the most demanding situations.
Tech-Savvy: Your familiarity with tools such as Microsoft Office Suite, Google Docs, and audio/visual equipment empowers you to excel in the modern workplace.
At Forrest Solutions, we believe in equal opportunities and a diverse workplace that fosters innovation. We embrace individuals who are passionate about creating a positive impact, and we welcome your unique perspectives.
Join us in shaping the future of hospitality excellence. Your journey towards an exciting and fulfilling career starts here. Forrest Solutions: Where Excellence is a Tradition, and Your Potential Knows No Bounds.
Full-time
Miami, FL
