JOB DESCRIPTION:Minimum Experience Required:• Around 10 years of experience in the IT industry• 5+ years of relevant experience in ServiceNow platform executing enterprise projects • Implementation experience with ITSM, CSM, OMT, CMDB and Integrations and Custom App development • Expert in Scripting, integration hub and flow designer with hands on configuration experience Job Description:• Work in the ServiceNow Program developing innovative solutions that simplifies customer services• Maintain deep, comprehensive knowledge of ServiceNow’s capabilities and offerings.• Proven experience as a key person leading the development and delivery of different ServiceNow product implementations• Architect and design solutions for complex business problems using ServiceNow best practices and standards• Deliver hands-on configuration, development and integrations within different modules of ServiceNow • Familiar with ServiceNow features of Flow designer, Integration hub, UI builder, App engine, Virtual agent, Predictive Intelligence, Process Automation and Mobile Apps• Experience in integrations, data design , data mapping from multiple data sources and tools is a must have • Understanding of DevOps principles and CI/CD pipelines• Logical thinking and problem solving skills along with an ability to collaborate• Engaging presentation style, with the ability to control and manage multiple presentation scenarios• Experience in documenting the technical solutions and test use case documentation with acceptance criteria well defined Certification Required• Certified System Administrator• Certified Application developer • CIS is any one of ITSM & ITOM product suite is preferred
Contract
United States
